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JWC Terms of Use

These Terms of Use ("Terms") set out the conditions for using "Japanese Work Culture (JWC)", provided by AI Sapuri Inc. Please read them before using the service.

This is an English translation for reference. The Japanese version is the official version. If the two differ, the Japanese version prevails.

Article 1 (Purpose and scope)

  1. These Terms set out the conditions, between AI Sapuri Inc. (the "Operator") and users, for using "Japanese Work Culture" (https://workculture.jp, the "Service") provided by the Operator.
  2. Users use the Service after agreeing to these Terms. By using the Service, you are deemed to have agreed to these Terms.
  3. Usage guides and notes the Operator posts on the Service form part of these Terms.

Article 2 (Definitions)

  1. The terms used in these Terms mean the following.
    • "User": anyone who views or uses the Service
    • "Member": a user who has registered under Article 3
    • "Listed organization": a Japanese language school, Japanese language education institution, training provider, registered support organization, supervising organization, company or other organization listed on the Service
    • "Review": ratings, text and other information a member posts about a listed organization
    • "Listed information": information about listed organizations that the Operator publishes on the Service based on lists published by public authorities

Article 3 (Registration and account management)

  1. Anyone who wishes to register applies by the method the Operator sets and becomes a member when the Operator approves the application.
  2. The Operator may refuse registration if the application contains false information, if the applicant has violated these Terms in the past, or if the Operator otherwise considers it inappropriate.
  3. Members manage their email address, password and other login information at their own responsibility and must not let any third party use them.
  4. The Operator is not liable for damage caused by insufficient management of login information or use by a third party, except in cases of intent or gross negligence by the Operator.
  5. Members may cancel their membership at any time by the method the Operator sets.

Article 4 (Reviews and posts)

  1. Poster's guarantee: Members guarantee that their reviews are based on their own actual experience, are true, and do not infringe the rights of any third party.
  2. Prohibited posts: Members must not post reviews containing any of the following.
    • False content or content not based on facts
    • Slander, insults or defamation of other people or listed organizations
    • Information that identifies an individual (name, contact details, photos of faces, etc.) or other invasion of privacy
    • Discriminatory content based on nationality, ethnicity, gender, religion, disability, etc.
    • Content that unfairly obstructs the business of a listed organization
    • Posts that hide that they are advertising or that they were written on request or for compensation
    • Posts impersonating another person or organization
    • Content that infringes copyright or other intellectual property rights
    • Content that violates laws or public order and morals
  3. Publication and removal: The Operator reviews posted reviews and decides, at its own discretion, whether to publish them and whether to remove or hide them after publication. The Operator has no obligation to explain its reasons.
  4. Rights to posts: Copyright in a review remains with the member who posted it. The member grants the Operator a free, worldwide and perpetual license to use the review (including reproduction, translation, editing, summarizing, public transmission and republication), and will not exercise moral rights against the Operator or anyone the Operator designates.
  5. Reviews collected by request or with incentives: Reviews the Operator requested, or collected by offering incentives, are labeled as such. The same applies when a listed organization asks members to post, and the listed organization must report this to the Operator.

Article 5 (Conditions for reading reviews)

  1. Members who have registered and done one of the following can read the full text of reviews for 180 days from the day they did it.
    • Post a review of the place they belong to (school, workplace, support organization, etc.)
    • Register with Tokutei Ginou Sapuri
    • Register for career consultation
  2. These conditions may change under Article 12.

Article 6 (Listed information based on public lists)

  1. Listed information is based on lists published by public authorities such as the Immigration Services Agency of Japan and the Ministry of Education, Culture, Sports, Science and Technology, and shows the source and the date.
  2. Listed information is as of the date of the source and may not reflect later changes. The Operator does not guarantee its accuracy, completeness or currency.
  3. If listed information is wrong, staff of the listed organization or users can request a correction through the "Correct listing / contact us" form on the Service. The Operator checks the source and decides how to respond.

Article 7 (External services)

  1. The Service includes links to "Tokutei Ginou Sapuri", provided by the Operator, and to services of partners.
  2. Each external service's own terms apply to its use. The Operator is not liable for the content of partner services or for transactions with partners, except in cases of intent or gross negligence by the Operator.

Article 8 (Access analytics)

  1. The Service uses "Google Analytics", an access analytics tool provided by Google LLC, to improve the site and measure its effectiveness.
  2. Google Analytics uses cookies to collect general information such as the pages viewed, actions (clicks, member registration, form submissions, etc.), the type of device and browser, and the approximate region. The Operator does not send personally identifiable information, such as names, email addresses, phone numbers or the text of posts, to Google Analytics.
  3. The collected information is managed under Google's policies. For details, see Google's page (https://policies.google.com/technologies/partner-sites).
  4. Users can refuse collection by Google Analytics by disabling cookies in their browser settings or by using the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).

Article 9 (Prohibited acts)

  1. When using the Service, users must not do any of the following.
    • Unauthorized access, or attempts at it, to the servers or network of the Service
    • Mass access or collection of information by automated means such as robots, crawlers or scraping
    • Copying, republishing or selling information on the Service for commercial purposes without the Operator's permission
    • Collecting personal information of other users
    • Interfering with the operation of the Service
    • Posts that fall under Article 4, paragraph 2
    • Acts that violate laws or public order and morals
    • Any other act the Operator considers inappropriate
  2. The Operator may, without prior notice, remove posts, suspend use of the Service or cancel the membership of a user who violates the previous paragraph.

Article 10 (Changes to and suspension of the Service)

  1. The Operator may change the content of the Service or end the Service without prior notice to users.
  2. The Operator may temporarily suspend all or part of the Service for system maintenance or failures, natural disasters or other unavoidable reasons.
  3. The Operator is not liable for damage to users caused by the previous two paragraphs, except in cases of intent or gross negligence by the Operator.

Article 11 (Disclaimer)

  1. Reviews are the personal opinions of their posters. The Operator does not guarantee their truth or accuracy.
  2. The Operator is not responsible for decisions users make based on information on the Service (such as choosing a school, workplace or support organization).
  3. Even when the Operator is liable to a user, its liability is limited to ordinary and direct damage actually incurred by the user, except in cases of intent or gross negligence by the Operator.
  4. Disputes between users, or between a user and a listed organization, are to be resolved between the parties.

Article 12 (Changes to these Terms)

  1. The Operator may change these Terms in accordance with the provisions of the Civil Code of Japan on standard terms.
  2. When changing these Terms, the Operator announces the new content and its effective date on the Service before the effective date. Using the Service on or after the effective date means you agree to the changed Terms.

Article 13 (Governing law and jurisdiction)

  1. These Terms are governed by and interpreted under the laws of Japan.
  2. Any dispute between the Operator and a user about the Service is subject to the exclusive jurisdiction, in the first instance, of the district court with jurisdiction over the location of the Operator's head office.

Article 14 (Operator)

  1. The Service is operated by AI Sapuri Inc. For our address and contact details, see the company page (https://aisapuri.jp/company).

Enacted: October 8, 2026

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